Privacy Policy
Effective Date: 01/25/2025
Last Updated: 01/25/2025
Insight Diagnostics (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website www.insightdxs.com.
1. Information We Collect
We collect different types of information to provide and improve our services, including:
a. Personal Information
When you interact with us, we may collect personal details such as:
- Name
- Contact information (phone number, email address, mailing address)
- Medical provider details (if applicable)
- Billing and payment information
b. Non-Personal Information
We may collect non-personal data automatically, including:
- IP address
- Browser type and device information
- Website usage statistics (pages visited, time spent on site)
2. How We Use Your Information
We use your information for the following purposes:
- To provide diagnostic services and deliver results
- To process supply orders and billing transactions
- To respond to inquiries and customer support requests
- To improve website functionality and user experience
- To comply with legal and regulatory requirements
3. Sharing and Disclosure of Information
We do not sell or rent your personal information. We may share information in the following circumstances:
- With healthcare providers: To process and deliver diagnostic results
- With service providers: For website hosting, billing, and technical support
- For legal compliance: If required by law, court order, or regulatory authorities
4. Data Security
We implement industry-standard security measures to protect your personal and medical information. However, no online transmission is 100% secure. If you suspect unauthorized access to your data, please contact us immediately.
5. HIPAA Compliance
Insight Diagnostics complies with the Health Insurance Portability and Accountability Act (HIPAA) regulations to ensure the confidentiality and security of patient health information.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance website functionality and gather analytics. You may adjust your browser settings to disable cookies, but this may affect site performance.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy policies or content of these external websites.
8. Your Rights and Choices
Depending on your location, you may have rights regarding your personal data, including:
- Accessing, correcting, or deleting your information
- Opting out of marketing communications
- Requesting a copy of your data
8. Your Rights and Choices
Depending on your location, you may have rights regarding your personal data, including:
- Accessing, correcting, or deleting your information
- Opting out of marketing communications
- Requesting a copy of your data
To exercise these rights, contact us at support@insightdxs.com.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Us
For questions or concerns about this Privacy Policy, please contact us:
Need Assistance?
Our team is available 24/7 to answer your questions or address any concerns. Whether you’re placing a supply order, retrieving results, or handling billing, Insight Diagnostics is here to support you every step of the way.
